Posts Tagged ‘Facebook Oversight Board’

Facebook’s ‘supreme court’ is not a court

April 21, 2022
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Abe Chauhan (a BCL candidate at the University of Oxford) wrote an interesting opinion about Facebook’s Oversight Board.

The Oversight Board is an independent institution created by Meta which reviews – in light of human rights law – the decisions of its platforms, Facebook and Instagram, on whether posts violate their policies and should be removed. The Board represents a novel, decentralised approach to protecting freedom of expression and other rights, calling into question whether private entities should perform judicial human rights functions.See also: https://humanrightsdefenders.blog/2021/03/17/facebook-launches-a-human-rights-policy-and-fund-aimed-for-human-rights-defenders/

Following calls for more robust, transparent and accountable regulation of Facebook, and after a year of consultations, interviews and research, in October 2020 the Facebook (now Meta) Oversight Board became operational. It is an independent institution, funded indirectly by Meta through a $130 million trust arrangement, which makes binding determinations on content decisions appealed by users. Board members include law professors, human rights practitioners and civil society actors from around the world. Under Article 2, Section 2 of the Board’s Charter, it applies Meta’s Community Standards “in light of human rights norms protecting free expression”. At the time of writing, the Board has released 23 decisions on posts concerning various issues ranging from unmarked graves at former residential schools in Canada to the promotion of ayahuasca. The most widely publicised of these concerned an appeal against Facebook’s decision to block then-President Donald Trump from the platform following his posts in relation to the attack on the US Capitol. The Board decided to uphold the decision, but criticised Facebook’s use of the penalty of indefinite suspension, requiring it to determine a proportionate response. In that case, the Board engaged in extensive discussion on freedom of expression under the ICCPR, deriving a requirement for proportionate limitation from international jurisprudence and developing a number of factors influencing how this assessment should operate.

What, then, is the legal character of the Board? Although it applies human rights law in representative appeals from around the world, like an international human rights court, the Board is a private body and its determinations cannot preclude individual petitions. In this light, the Board is just an additional stage to Meta’s internal review procedure. What cannot be understated, however, is the reach of the Board’s decisions – it makes binding determinations on content decisions about the posts of Facebook’s 3 billion and Instagram’s 1.5 billion active users. Not only are its decisions wide-reaching, but they may have norm-shaping effect as a subsidiary means for interpreting human rights law. Many of the Board’s members are highly qualified human rights scholars and the unanimous decision-making system it applies increases the normative weight of decisions. While in a formal sense the Board is little more than an arbitral tribunal binding only Meta, its decisions have material effects on the rights enjoyment of many individuals around the world. This suggests that rather than merely an internal review procedure, the Board is a private human rights court. Viewed in this light, the Board fills a gap. The effectiveness of the human rights regime depends on the ability of States to protect rights. However, it is large multinational social media corporations which have factual control over many forums of expression. States can only indirectly regulate these, with potentially limited actual impact on the enjoyment of freedom of expression by users. The Board fills this ability gap by implementing rights adjudication internally within Meta.

Some might welcome this novel approach as it signals the greater horizontalisation of human rights. However, while it may be correct that these organisations ought to bear obligations to respect, protect and promote human rights violations, the role the Board is playing goes much further than this. In making final determinations on human rights limitations by Meta, it subsumes – de facto rather than de jure – part of the exclusively State function of human rights adjudication. This is problematic for two reasons. Firstly, it is unacceptable for private institutions to make rights determinations with wide-ranging effects, absent a delegation of this power by the State. Secondly, alongside this absence of legitimacy, the Board may slowly diminish rights protection. Even if it acts in the public interest, the Board is free to develop its own jurisprudence. As Benesch suggests, over time it will have to depart from international human rights law because this field was not designed for application by private companies and its norms and principles need to be adapted accordingly.

While the Board may well be an effective institution – its initial decisions apply close analysis to human rights issues and frequently overturn Meta’s content decisions – it is highly questionable that a private institution should perform the exclusive State function of human rights adjudication.

https://ohrh.law.ox.ac.uk/the-facebook-supreme-court-and-private-human-rights-adjudication/

Facebook launches a human rights policy and fund for human rights defenders

March 17, 2021

According to Reuters on 17 March 2021 Facebook said it was launching a corporate human rights policy and a fund aimed at supporting human rights defenders facing online threats.

Facebook has – belatedly, according to some – released a global corporate human rights policy, along with a fund supporting those defending human rights. Rather than introducing any new rules on content, the new policy essentially codifies and regulates the company’s existing practices and introduces more transparency. [see also: https://humanrightsdefenders.blog/2020/06/03/more-on-facebook-and-twitter-and-content-moderation/]

This new policy sets out the human rights standards we will strive to respect as defined in international law including the United Nations Guiding Principles on Business and Human Rights (UNGPs),” says Facebook’s director of human rights, Miranda Sissons, in a blog post.

“And it sets out how we will apply these standards to our apps and products, policies, programming, and overall approach to our business.”

The most critical human rights issues, such as risks to freedom of expression, will be reported to the company’s board of directors. Meanwhile, Facebook will release an annual public report on how it’s addressing human rights concerns stemming from its products, policies or business practices.

And a new fund – the amount’s undisclosed – will give offline support to those defending human rights under threat, starting in Asia later this year. This is expected to involve offering security to activists and journalists.

“We’ll also build on our existing work to protect defenders’ accounts — efforts that include combating malicious actors who are targeting them, protecting them from incorrect content removals using Cross Check, offering advanced security options, taking steps to thwart unauthorized access to the accounts of defenders who are arrested or detained, and partnering with human rights organizations on outreach and training,” says Sissons.

https://www.forbes.com/sites/emmawoollacott/2021/03/17/facebook-promises-more-support-for-human-rights/?sh=fad8f837353a

https://www.reuters.com/article/us-facebook-human-rights/facebook-launches-fund-for-human-rights-defenders-facing-threat-idUSKBN2B8305?il=0

Facebook and YouTube are allowing themselves to become tools of the Vietnamese authorities’ censorship and harassment

December 1, 2020

On 1 December 2020, Amnesty International published a new report on how Facebook and YouTube are allowing themselves to become tools of the Vietnamese authorities’ censorship and harassment of its population, in an alarming sign of how these companies could increasingly operate in repressive countries. [see also: https://humanrightsdefenders.blog/2020/06/03/more-on-facebook-and-twitter-and-content-moderation/].

The 78-page report, “Let us Breathe!”: Censorship and criminalization of online expression in Viet Nam”, documents the systematic repression of peaceful online expression in Viet Nam, including the widespread “geo-blocking” of content deemed critical of the authorities, all while groups affiliated to the government deploy sophisticated campaigns on these platforms to harass everyday users into silence and fear.

The report is based on dozens of interviews with human rights defenders and activists, including former prisoners of conscience, lawyers, journalists and writers, in addition to information provided by Facebook and Google. It also reveals that Viet Nam is currently holding 170 prisoners of conscience, of whom 69 are behind bars solely for their social media activity. This represents a significant increase in the number of prisoners of conscience estimated by Amnesty International in 2018.

In the last decade, the right to freedom of expression flourished on Facebook and YouTube in Viet Nam. More recently, however, authorities began focusing on peaceful online expression as an existential threat to the regime,” said Ming Yu Hah, Amnesty International’s Deputy Regional Director for Campaigns.

Today these platforms have become hunting grounds for censors, military cyber-troops and state-sponsored trolls. The platforms themselves are not merely letting it happen – they’re increasingly complicit.

In 2018, Facebook’s income from Viet Nam neared US$1 billion – almost one third of all revenue from Southeast Asia. Google, which owns YouTube, earned US$475 million in Viet Nam during the same period, mainly from YouTube advertising. The size of these profits underlines the importance for Facebook and Google of maintaining market access in Viet Nam.”

In April 2020, Facebook announced it had agreed to “significantly increase” its compliance with requests from the Vietnamese government to censor “anti-state” posts. It justified this policy shift by claiming the Vietnamese authorities were deliberately slowing traffic to the platform as a warning to the company.

Last month, in Facebook’s latest Transparency Report – its first since it revealed its policy of increased compliance with the Vietnamese authorities’ censorship demands – the company revealed a 983% increase in content restrictions based on local law as compared with the previous reporting period, from 77 to 834. Meanwhile, YouTube has consistently won praise from Vietnamese censors for its relatively high rate of compliance with censorship demands.

State-owned media reported Information Minister Nguyen Manh Hung as saying in October that compliance with the removal of “bad information, propaganda against the Party and the State” was higher than ever, with Facebook and Google complying with 95% and 90% of censorship requests, respectively.

Based on dozens of testimonies and evidence, Amnesty International’s report shows how Facebook and YouTube’s increasing censorship of content in Vietnam operates in practice.

In some cases, users see their content censored under vaguely worded local laws, including offences such as “abusing democratic freedoms” under the country’s Criminal Code. Amnesty International views these laws as inconsistent with Viet Nam’s obligations under international human rights law. Facebook then “geo-blocks” content, meaning it becomes invisible to anyone accessing the platform in Viet Nam.

Nguyen Van Trang, a pro-democracy activist now seeking asylum in Thailand, told Amnesty International that in May 2020, Facebook notified him that one of his posts had been restricted due to “local legal restrictions”. Since then, Facebook has blocked every piece of content he has tried to post containing the names of senior members of the Communist Party. 

Nguyen Van Trang has experienced similar restrictions on YouTube, which, unlike Facebook, gave him the option to appeal such restrictions. Some appeals have succeeded and others not, without YouTube providing any explanation.

Truong Chau Huu Danh is a well-known freelance journalist with 150,000 followers and a verified Facebook account. He told Amnesty International that between 26 March and 8 May 2020, he posted hundreds of pieces of content about a ban on rice exports and the high-profile death penalty case of Ho Duy Hai. In June, he realized these posts had all vanished without any notification from Facebook whatsoever.

Amnesty International heard similar accounts from other Facebook users, particularly when they tried to post about a high-profile land dispute in the village of Dong Tam, which opposed local villagers to military-run telecommunications company Viettel. The dispute culminated in a confrontation between villagers and security forces in January 2020 that saw the village leader and three police officers killed.

After Facebook announced its new policy in April 2020, land rights activists Trinh Ba Phuong and Trinh Ba Tu reported that all the content they had shared about the Dong Tam incident had been removed from their timelines without their knowledge and without notification.

On 24 June 2020, the pair were arrested and charged with “making, storing, distributing or disseminating information, documents and items against the Socialist Republic of Vietnam” under Article 117 of the Criminal Code after they reported extensively on the Dong Tam incident. They are currently in detention. Their Facebook accounts have disappeared since their arrests under unknown circumstances. Amnesty International considers both Trinh Ba Phuong and Trinh Ba Tu to be prisoners of conscience.

The Vietnamese authorities’ campaign of repression often results in the harassment, intimidation, prosecution and imprisonment of people for their social media use. There are currently 170 prisoners of conscience imprisoned in Viet Nam, the highest number ever recorded in the country by Amnesty International. Nearly two in five (40%) have been imprisoned because of their peaceful social media activity.

Twenty-one of the 27 prisoners of conscience jailed in 2020, or 78%, were prosecuted because of their peaceful online activity under Articles 117 or 331 of the Criminal Code – the same repressive provisions that often form the basis of ‘local legal restrictions’ implemented by Facebook and YouTube. For every prisoner of conscience behind bars, there are countless people in Viet Nam who see this pattern of repression and intimidation and are understandably terrified about speaking their mind. Ming Yu Hah

These individuals’ supposed “crimes” include peacefully criticizing the authorities’ COVID-19 response on Facebook and sharing independent information about human rights online.

For every prisoner of conscience behind bars, there are countless people in Viet Nam who see this pattern of repression and intimidation and are understandably terrified about speaking their minds,” said Ming Yu Hah.

Amnesty International has documented dozens of incidents in recent years in which human rights defenders have received messages meant to harass and intimidate, including death threats. The systematic and organized nature of these harassment campaigns consistently bear the hallmarks of state-sponsored cyber-troops such as Du Luan Vien or “public opinion shapers” – people recruited and managed by the Communist Party of Viet Nam (CPV)’s Department of Propaganda to engage in psychological warfare online.

The activities of Du Luan Vien are complemented by those of “Force 47”, a cyberspace military battalion made up of some 10,000 state security forces whose function is to “fight against wrong views and distorted information on the internet”.

While “Force 47” and groups such as Du Luan Vien operate opaquely, they are known to engage in mass reporting campaigns targeting human rights –related content, often leading to their removal and account suspensions by Facebook and YouTube.

Additionally, Amnesty International’s investigation documented multiple cases of bloggers and social media users being physically attacked because of their posts by the police or plainclothes assailants, who operate with the apparent acquiescence of state authorities and with virtually no accountability for such crimes.


Putting an end to complicity

The Vietnamese authorities must stop stifling freedom of expression online. Amnesty International is calling for all prisoners of conscience in Viet Nam to be released immediately and unconditionally and for the amendment of repressive laws that muzzle freedom of expression.

Companies – including Facebook and Google – have a responsibility to respect all human rights wherever they operate. They should respect the right to freedom of expression in their content moderation decisions globally, regardless of local laws that muzzle freedom of expression. Tech giants should also overhaul their content moderation policies to ensure their decisions align with international human rights standards.

In October 2020, Facebook launched a global Oversight Board – presented as the company’s independent “Supreme Court” and its solution to the human rights challenges presented by content moderation. Amnesty International’s report reveals, however, that the Board’s bylaws will prevent it from reviewing the company’s censorship actions pursuant to local law in countries like Vet Nam. It’s increasingly obvious that the Oversight Board is incapable of solving Facebook’s human rights problems. Ming Yu Hah

“It’s increasingly obvious that the Oversight Board is incapable of solving Facebook’s human rights problems. Facebook should expand the scope of the Oversight Board to include content moderation decisions pursuant to local law; if not, the Board – and Facebook – will have again failed Facebook users,” said Ming Yu Hah.

[see also: https://humanrightsdefenders.blog/2020/04/11/algorithms-designed-to-suppress-isis-content-may-also-suppress-evidence-of-human-rights-violations/]

“Far from the public relations fanfare, countless people who dare to speak their minds in Viet Nam are being silenced. The precedent set by this complicity is a grave blow to freedom of expression around the world.”

https://www.amnesty.org/en/latest/news/2020/12/viet-nam-tech-giants-complicit/

https://www.theguardian.com/world/2020/dec/01/facebook-youtube-google-accused-complicity-vietnam-repression

https://thediplomat.com/2020/07/facebook-vietnams-fickle-partner-in-crime/

Emi Palmor’s selection to Facebook oversight board criticised by Palestinian NGOs

May 16, 2020

After reporting on the Saudi criticism regarding the composition of Facebook’s new oversight board [https://humanrightsdefenders.blog/2020/05/13/tawakkol-karman-on-facebooks-oversight-board-doesnt-please-saudis/], here the position of Palestinian civil society organizations who are very unhappy with the selection of the former General Director of the Israeli Ministry of Justice.

On 15 May 2020, MENAFN – Palestine News Network – reports that Palestinian civil society organizations condemn the selection of Emi Palmor, the former General Director of the Israeli Ministry of Justice, to Facebook’s Oversight Board and raises the alarm about the impact that her role will play in further shrinking the space for freedom of expression online and the protection of human rights. While it is important that the Members of the Oversight Board should be diverse, it is equally essential that they are known to be leaders in upholding the rule of law and protecting human rights worldwide.

Under Emi Palmor’s direction, the Israeli Ministry of Justice petitioned Facebook to censor legitimate speech of human rights defenders and journalists because it was deemed politically undesirable. This is contrary to international human rights law standards and recommendations issued by the United Nations (UN) Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression, as well as digital rights experts and activists which argue that censorship must be rare and well justified to protect freedom of speech and that companies should develop tools that ‘prevent or mitigate the human rights risks caused by national laws or demands inconsistent with international standards.’

During Palmor’s time at the Israeli Ministry of Justice (2014-2019), the Ministry established the Israeli Cyber Unit, ……….

Additionally, as documented in Facebook’s Transparency Report, since 2016, there has been an increase in the number of Israeli government requests for data, which now total over 700, 50 percent of which were submitted under ’emergency requests’ and were not related to legal processes. These are not isolated attempts to restrict Palestinian digital rights and freedom of expression online. Instead, they fall within the context of a widespread and systematic attempt by the Israeli government, particularly through the Cyber Unit formerly headed by Emi Palmor, to silence Palestinians, to remove social media content critical of Israeli policies and practices and to smear and delegitmize human rights defenders, activists and organizations seeking to challenge Israeli rights abuses against the Palestinian people.