From mobilizing supporters, to organizing interviews, to fundraising, to persuading decision-makers, relationships are at the heart of human rights work. This is why it’s so important to have a system to document and manage these relationships. There are many Constituent Relationship Management (CRM) systems out there to help manage this information, but human rights groups often require additional attention to security, sustainability, and other custom features. So what CRM systems are human rights groups using today? What’s working well, and what are the challenges?
This HURIDOCS community discussion is an opportunity for CRM users, developers and advocates to share their experiences, knowledge and advice on contact management. A summary of the discussion will be written and shared on the HURIDOCS website.
When: 12 January 2017 at 4pm GMT
Where: Watch the webinar below from the embedded Hangout On Air, and participate via Twitter.
Who: open to anyone who wants to learn more about managing human rights contacts
So far, HURIDOCS has recruited human rights practitioners to present on their experiences using:
CiviCRM
Civi (a CiviCRM distribution)
Salesforce
ActionKit
If you have CRM experience you want to share, please contact: kristin@huridocs.org! To ask questions or make comments, use the #HURIDOCS hashtag on Twitter:
Source: Community Discussion: Managing human rights contacts | HURIDOCS
Hans Thoolen on Human Rights Defenders and their awards 